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Components of Emotional Intelligence, Model by Model

The components of emotional intelligence depend on which model you use. The ability model has four branches: perceiving, using, understanding and managing emotions. Bar-On’s model has five composite scales, the Goleman-Boyatzis competency model has twelve competencies in four clusters, and trait EI has fifteen facets. The lists overlap on self-awareness, regulation and reading others, and differ on whether optimism, motivation and assertiveness count.

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By EQTiger Editorial. Published .

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Ask five sources for the components of emotional intelligence and you may get five lists. That is not sloppiness. Each list comes from a different model, built for a different purpose: research on a mental ability, a self-report inventory for clinics and coaching, or a feedback survey for workplaces. Knowing which list you are looking at tells you what a score on it can mean.

The four main lists, side by side

How the major models divide emotional intelligence
ModelComponentsHow it is usually measured
Ability model (Mayer, Salovey, Caruso)Four branches: perceiving emotions, using emotions to help thinking, understanding emotions, managing emotionsPerformance test with keyed answers (MSCEIT)
Bar-On modelFive composite scales: intrapersonal, interpersonal, stress management, adaptability, general mood (15 subscales)Self-report questionnaire (EQ-i)
Goleman and Boyatzis competency modelTwelve competencies in four clusters: self-awareness, self-management, social awareness, relationship management360-degree survey (ESCI): self plus colleagues
Trait EI (Petrides)15 facets grouped into four factors plus a global scoreSelf-report questionnaire (TEIQue, 153 items)

The ability branches come from Mayer, Caruso and Salovey’s updated statement of their model (Mayer, Caruso, and Salovey, 2016). Bar-On describes his five composites and 15 subscales, which include self-regard, assertiveness, optimism and happiness (Bar-On, 2006). Korn Ferry’s technical manual describes the ESCI as a 360-degree survey of twelve competencies across four areas developed by Richard Boyatzis and Daniel Goleman (Korn Ferry, 2017). The full TEIQue has 153 items covering 15 facets, four factors and global trait EI (CREIO, TEIQue overview).

Where the lists agree

Strip away the labels and three ideas appear in every model. First, knowing what you feel (self-awareness, perceiving emotions, emotional self-awareness). Second, doing something workable with that feeling (managing emotions, self-management, stress management). Third, reading other people and responding to them (empathy, social awareness, interpersonal relationships). If someone asks you to name the core components in one breath, those three are a defensible answer.

Where they disagree, and why it matters

The models split on everything else. Bar-On’s list counts optimism and happiness as part of emotional-social intelligence. The competency model includes achievement orientation and influence. The ability model leaves all of those out, because its authors argue that once EI absorbs happiness, self-esteem and optimism it stops being a distinct ability and becomes an eclectic mix of positive traits (Mayer, Salovey, and Caruso, 2008).

This is not an academic quibble. If an instrument counts optimism as emotional intelligence, a cheerful person scores higher regardless of how accurately they read anyone. If it counts only reasoning about emotion, a gloomy but perceptive person can score very well. Before you compare two EQ results, check whether the component lists even match.

The branches work like a chain

Dana Joseph and Daniel Newman tested whether the ability branches build on each other. Their meta-analytic model supported a cascade: perceiving emotion comes before understanding it, and understanding comes before deliberate regulation (Joseph and Newman, 2010). In plain terms, you cannot manage a feeling you have misread.

That gives you a practical way to troubleshoot. When an interaction goes badly, trace it back up the chain. Did you miss the cue entirely? Did you see it but misinterpret it? Or did you read it correctly and still choose a poor response? Each answer points to a different kind of practice.

When one part runs ahead of the others

Uneven profiles are normal, and each imbalance has a recognizable feel. Someone who perceives a lot but manages little notices every flicker of tension in a room and then reacts to all of it, often by over-apologizing or over-explaining. Someone who manages well but perceives little stays admirably calm while missing that a colleague has been close to quitting for a month. Someone strong at understanding but weak at expressing can explain exactly why a friend is hurt and still never say “I’m sorry I missed your birthday.”

The fix is rarely more of the strong part. The anxious perceiver needs a short list of situations that actually require a response and permission to let the rest pass. The calm manager needs one regular question, such as “How is the workload sitting with you this week?” The good explainer needs to say the plain sentence out loud before the analysis.

A group trip that went sideways

Priya is planning a weekend away with three friends. In the group chat, Sam replies to the cabin link with “sure, whatever works.” Priya books it. Two days later Sam drops out.

Perceiving: Sam’s reply was flatter than usual. Priya registered it and moved on. Understanding: had she paused, she might have connected it to Sam mentioning money worries the week before. Managing: a private message, “That cabin is pricier than our last trip. Want me to look for something cheaper before I book?”, would have cost thirty seconds.

The breakdown was not in kindness or effort. It was at the understanding step, where a noticed cue never got an explanation.

How EQTiger’s six dimensions line up

EQTiger reports six product dimensions. They are an original framework for everyday reflection, not a replication of any model above, and they have not been established as separate psychological factors. The mapping below is an editorial guide to the closest neighbors.

EQTiger dimensions and their nearest research counterparts
EQTiger dimensionClosest ability branchClosest competency cluster
Emotional self-awarenessPerceiving and understanding your own emotionsSelf-awareness
Emotional regulationManaging emotionsSelf-management
Empathy and perspective-takingPerceiving and understanding others’ emotionsSocial awareness
Social awarenessPerceiving emotions in groups and contextSocial awareness
Relationship communicationManaging emotions in othersRelationship management
Conflict navigationManaging emotions in othersRelationship management

Because the mapping is approximate, a high EQTiger empathy score says nothing about how you would do on an ability test’s perception tasks. The score meanings section describes each dimension in EQTiger’s own terms.

Try it: find your weak link in the chain

An original reflection exercise based on the perceive, understand, manage sequence. It is not a validated test.

  1. Write down two recent interactions that went worse than you wanted, one at work and one at home.
  2. For each, answer three questions in order: What cue did I see or miss? How did I interpret it? What did I do?
  3. Circle the first step where things went wrong. If you missed the cue, practice noticing. If you misread it, practice checking. If you read it right and still reacted badly, practice a planned response.
  4. Choose one exact sentence for next time, such as “You seem quieter than usual. Is now a bad time?”

Where to go from here

If the step that keeps failing is noticing your own reaction, the self-awareness hub has focused practice. If it is the response, try responding instead of reacting. For the research behind each model’s tests, read how emotional intelligence is measured.

Use the free EQTiger assessment to choose a starting point for reflection. Read what the assessment includes and the limitations before interpreting your result.

Research notes

  1. Mayer, Caruso, and Salovey, 2016: The originators of the ability model restate emotional intelligence as a mental ability (perceiving, using, understanding and managing emotion), set out seven guiding principles, and place it among other “hot” intelligences such as personal and social intelligence.

    John D. Mayer, David R. Caruso, Peter Salovey (2016). The Ability Model of Emotional Intelligence: Principles and Updates. Emotion Review, 8(4), 290-300. doi.org/10.1177/1754073916639667

  2. Bar-On, 2006: Bar-On described his emotional-social intelligence model and its self-report measure, the EQ-i, organized into five composite scales (intrapersonal, interpersonal, stress management, adaptability, general mood) and 15 subscales.

    Reuven Bar-On (2006). The Bar-On model of emotional-social intelligence (ESI). Psicothema, 18(Suppl.), 13-25. www.psicothema.com/pi?pii=3271

  3. Korn Ferry, 2017: Korn Ferry’s technical manual describes the ESCI, a 360-degree rating of emotional and social competencies by self and others, and reports its research base.

    Korn Ferry (2017). Emotional and Social Competency Inventory: Research guide and technical manual. Korn Ferry. www.kornferry.com/content/dam/kornferry/docs/article-migration/ESCI_Technical_Manual_nav_04052017.pdf

  4. CREIO, TEIQue overview: The consortium’s overview describes the TEIQue, developed by K. V. Petrides, as a self-report inventory of trait EI: a 153-item full form covering 15 facets, 4 factors and a global score, plus a 30-item short form.

    Consortium for Research on Emotional Intelligence in Organizations (n.d.). Trait Emotional Intelligence Questionnaire (TEIQue). CREIO. www.eiconsortium.org/measures/teique.html

  5. Joseph and Newman, 2010: This meta-analysis supported a cascade in which perceiving emotion precedes understanding it and then regulating it, but found the link between ability EI and job performance inconsistent: positive in jobs with high emotional labor and negative in jobs with low emotional labor.

    Dana L. Joseph, Daniel A. Newman (2010). Emotional intelligence: An integrative meta-analysis and cascading model. Journal of Applied Psychology, 95(1), 54-78. doi.org/10.1037/a0017286

  6. Mayer, Salovey, and Caruso, 2008: The originators of the ability model separated EI as a group of mental abilities from broad mixes of positive traits, reported that ability EI correlates about .35 with verbal intelligence, and rejected popular claims that EI explains most of workplace success.

    John D. Mayer, Peter Salovey, David R. Caruso (2008). Emotional intelligence: New ability or eclectic traits?. American Psychologist, 63(6), 503-517. doi.org/10.1037/0003-066X.63.6.503

3 questions

Questions

What are the five components of emotional intelligence?

Five-part lists usually come from popular books rather than a single research model. Research models differ: the ability model has four branches, Bar-On’s model has five composite scales, and the current Goleman-Boyatzis inventory groups twelve competencies into four clusters.

Which component of emotional intelligence matters most?

There is no agreed winner. In the ability model, perceiving emotion comes first in a chain, so errors there can affect everything after it. For practice, the most useful component is the one that breaks down most often in your own situations.

Is empathy a component of emotional intelligence?

In most models, yes, though under different names: empathy in Bar-On’s and Goleman’s lists, and perceiving and understanding others’ emotions in the ability model.

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